Most remodeling projects go over budget or over schedule because the designer and contractor aren’t aligned. Now, imagine a home renovation or custom build without the stress of managing multiple contractors, juggling bids, and coordinating dozens of trades. OT Bay Builders’ design-build services make this a reality. OT Bay Builders is a one-stop shop for home and business remodeling, custom home building, and exterior renovations in San Jose. We manage the entire construction process from start to finish, oversee budgeting, scheduling, and quality control, and deliver quality results for small and large-scale projects.
Professional Design Build Company
OT Bay Builders is a respected design-build remodeling company with over 40 years of combined industry experience. We manage your project from design and permitting to material selection and construction.
We work with you to ensure your project meets your vision, stays within budget, and follows the schedule. Our design-build services minimize surprises and deliver reliable results.
Our Recent Design Build Projects
What Our Clients Say
Reputation and our clients’ voices matter to us. Don’t just take our word for it – see what our clients have to say about our home remodeling company in San Jose and the surrounding areas.
noreply noreply
3 weeks ago
I hired OT Bay Builders in March for a master bathroom remodel with a 4–5 week estimate. 5 months later it still isn't finished. No single explanation illness, emergencies, scheduling accounts for a timeline that ran five times over.
I came home from a day-long trip one night to find that someone on their crew had used our toilet and left it unflushed. That is what I walked into after being away. It set the tone for how this team treated my home, and it was not a one-off lapse so much as the clearest example of a pattern.
I was patient and respectful with this team throughout, and it was repaid with work that consistently needed to be done twice. Towel bars installed crooked. A hole drilled through a wall and left unpatched on the other side for four weeks despite repeated reminders. Grout I'm still being told to wait on. I shouldn't have had to inspect my own contractor's work this closely, but every time I stopped checking, something got missed.
The wrong valve was approved and installed, and correcting it meant demolishing finished tile and removing waterproofing components from the shower. I asked repeatedly, in writing, for the name of the sealant used and photos of the repair before it was tiled over. I never received either. When a manufacturer's technical team reviewed what I had, they confirmed they could not verify the repair from the documentation available because none exists. They also cut through a water line and flooded the inside of my shower wall.
They damaged my shower fixtures during removal, never reimbursed me for the replacement I bought myself, and the installer scheduled to return never came back. Commitments made and quietly dropped, messages unanswered for days, a promised punch list that never arrived.
Avoid at all cost. They over promise and under deliver.
Leo Vance
1 month ago
Absolutely disgusting and pathetic customer service. I have never experienced such an unprofessional, rude, and shameless level of behavior from a customer support team.
I called the San Jose branch, and James answered the phone. His attitude was unbelievably rude, and he clearly has zero idea how to speak to or treat customers. When I asked to speak with Tom, the owner, he had the audacity to tell me, “I’m Tom.” What kind of pathetic joke is this?
I then called their second branch, where Tony answered. I explained that I wanted to speak with Tom because I needed to discuss James’s behavior. And then, unbelievably, he says, “I’m James.”
Are you people actually serious? Do you think customers are stupid enough to fall for this nonsense? First one person claims to be Tom, then another person claims to be James. This is not customer service — this is childish, disrespectful, and completely unprofessional behavior.
If your employees cannot even communicate honestly and respectfully with customers, they have absolutely no business dealing with the public. The arrogance and attitude were beyond unacceptable.
I strongly suggest management take a serious look at how this branch is being run, because this kind of behavior makes the entire company look cheap, dishonest, and completely incompetent. What an embarrassing experience.
Rajkumar Jayaraman
2 months ago
We had a great experience working with Ron and his team from OT builder on our bathroom remodeling project (Master and Secondary bathroom). From start to finish, the entire experience exceeded our expectations.
Ron, was exceptional throughout the project. He was always available whenever we had questions or wanted to discuss changes, and he was very flexible in accommodating our requests. What we especially appreciated was his ability to suggest practical and cost-effective solutions without compromising on quality or the overall look we wanted to achieve. He listened carefully to our feedback and made sure our expectations were met at every stage.
One of the more challenging parts of our project was adding a new window with the proper permits. We had approached multiple vendors and contractors before without finding a good solution. Ron and the team went above and beyond to help us navigate the process, obtain the necessary permits, and ultimately make it happen. Also replaced tub with a walk-in shower in secondary bathroom.
The quality of the work and finishes has been impressive. The bathrooms turned out beautiful and were exactly what we had visualized—if not better. We were also particularly impressed with Aldo, who worked extensively on the project. He is extremely skilled, knowledgeable, and clearly takes pride in his work. His craftsmanship and attention to detail were evident throughout the finished space.
Overall, what stood out to us was the team's commitment to finding solutions and making our vision a reality. Ron made the entire process much easier with his responsiveness, flexibility, and focus on customer satisfaction, while Aldo and the team delivered excellent craftsmanship. I will certainly want to work again on future projects
William V. Finnell
2 months ago
O.T. Bay Builders did an exceptional job with our renovation project. Coordinating multiple room updates can easily become stressful, but their team handled everything with incredible organization and efficiency. Communication was clear, timely, and helpful from start to finish. The attention to detail truly transformed our home, and the final result exceeded our expectations. We would absolutely work with them again and highly recommend their services!
Harcourt Deniger
2 months ago
We’re really pleased with the shower remodel O.T. Bay Builders completed for us. The new shower looks modern and feels much more practical than the old setup. The tile work and finishing details were done very nicely, and the crew was respectful throughout the project. Overall, it was a great improvement to our bathroom.
David Zhang
3 months ago
OT Bay took over my renovation after my previous contractor left the project in a pretty difficult situation. After that experience, I was much more careful the second time around and interviewed more than a dozen contractors before deciding who to work with. OT Bay stood out from those interviews, and looking back, I’m very glad I chose them.
From the beginning, Tom was willing to work with me on terms that I was comfortable with, and communication throughout the project was very open and transparent. Whenever I stopped by the house, the crew was working, the job site was organized and clean, and everyone I interacted with was professional and polite.
One thing I especially appreciated was that whenever I asked Tom about the status of the project, he could tell me exactly where things stood, what had been completed, and what was coming next. There was very little ambiguity, which gave me a lot of confidence after what I had experienced before.
Tom was also very practical about solving problems instead of immediately turning every issue into an additional cost. One example was an uneven section of flooring. Rather than proposing an expensive solution, Tom came up with a clever way to use gravity and the existing conditions to gradually level it, and he took care of it without charging me anything extra. That really stood out to me.
Tom and his team were also proactive and responsive. They were attentive to my calls and texts, and when the city had comments during inspections, Tom addressed them quickly. The work passed the city’s inspections, and the corrections that came up were handled without creating unnecessary additional cost or delays.
Major renovations are never completely stress-free, especially when a contractor is taking over someone else’s unfinished work, but I was very happy with how OT Bay handled the project and with the quality of the finished work.
The strongest endorsement I can give is that I would hire Tom and OT Bay again, and I have already chosen to work with them on future projects.
Bob Herrick
3 months ago
We recently used OT Bay Builders to remodel our front bathroom. We had talked to a number of other remodeling contractors before talking to them. Most were at least a little cheaper. In our case, three things helped us make the decision, with two being different than almost anyone else we looked at. The first was the ratings for the quality of the workmanship. Consistent with the reviews, we were very happy with the quality of the work performed – this is definitely a “high-end” contractor. The second was the inclusion of full-service design in the package, which the others didn’t offer. They provide a designer that you work with, and visit showrooms with, to understand what you want both functionally and aesthetically. They create a 3-D rendering so you can see exactly what your bathroom will look like, and then you review it and make changes to the design until you have exactly what you want. They then create the materials ordering forms to get what’s needed for the project, and instructions for the construction workers. Most other contractors we talked to were looking for the home-owner to make the choices and effectively do the design themselves; none of the others offered either designer assistance in selecting the components or the rendering of what the finished product would look like to get your approval in advance. Finally, another key part of OT Bay’s value proposition was the work timeline. All other contractors quoted a 2-month timeline, although friends we talked to often had it extend to 3-4 months. This is common practice in order to improve labor efficiency, so that contractors always have jobs waiting for them and maximize revenue by being close to 100% booked (or over-booked). By contrast, OT Bay quoted a 4-week completion time. They have the same guys (who are OT Bay full-time employees) coming by and doing the work from 8:30am – 4:30pm every day, until the work is done. You don’t have strangers coming in at random times for months as you would for many other contractors. While it makes scheduling harder for OT Bay, we really valued minimizing the project completion time and the time our house was a “construction zone”. A few snags were encountered on the way, and it took an extra week, but we were very happy with how they kept things moving. They also have a project manager (Ron, in our case) who comes by almost every day to check on the project, and makes sure the homeowner is happy with each step of the work. At the end, we were very happy with the completed bathroom, which is beautiful, and has high-quality workmanship. We liked it so much, we signed a contract to remodel our other bathroom. We have recommended them to a number of friends as well. - Bob
Ajith Mathew
8 months ago
OT installed approximately 2,000 sq ft of tiles and renovated a bathroom in a recent remodel. They were punctual & professional. I am extremely happy with the work they did. Tom is amazing! His attention to detail and his desire to provide the best customer experience possible put this company at the very top of my list for future remodel projects. I interviewed at about 5 companies for the job, and I'm happy I went with OT Bay Builders.
Alicja Maria
8 months ago
We had two bathrooms renovated by OT, and the experience was excellent. The entire process was smooth and professional. The project manager, Tom, kept us well-informed and was always available to answer our questions. The team worked promptly. The tile work is precise, and the finishes are flawless. The crew was respectful of our home, laying down protective coverings and cleaning up thoroughly each day. The project was completed on time despite the changes we made along the way. We are very happy with the result. I cannot wait to do our other two bathrooms. We highly recommend this company for a smooth and pleasant experience.
Dan Milanese
8 months ago
Tom helped us with our home renovation project. He is awesome. So pleasant to work with. And he did a nice quality job at a very fair price. I definitely plan to use him for future projects at my home and certainly recommend him based on our experience.
nicole arango
9 months ago
Ok, so I am a seriously anal human being when it comes to finding the right service provider at the right price. I interviewed — and I kid you not — eight different Bay Area contractors just to get a feel for pricing, transparency, and overall vibe.
OT Bay stood out immediately.
Ron, our project manager, has been consistently honest, kind, and communicative from day one. There was no pressure or vague answers — just clear explanations and realistic expectations. That alone made a big difference for me.
We hired OT Bay to demolish and remodel our kitchen countertops, fireplace, and shower. The process was organized, the crew was professional and respectful of our home, and the work turned out beautifully. They showed up when they said they would and followed through on what was discussed.
We did run into a few design issues along the way — completely on us — and OT Bay was incredibly accommodating. Instead of making it stressful or transactional, they were understanding and proactive in helping us adjust the plan. Ron would often say that he wanted us to walk away loving the finished work, and I genuinely feel like he meant that. He worked with us to make sure we were happy with the outcome.
I’m always cautious about getting taken advantage of with service providers, especially when pricing isn’t rigidly set. From day one, OT Bay was transparent and straightforward, and over time that built a level of trust I honestly didn’t expect to have with a contractor.
If you’re looking for a team that communicates clearly, handles challenges professionally, and stands behind their work, OT Bay Builders is worth considering. Ron and his team were a solid choice for us.
Nathan Brooks
9 months ago
We worked with OT Bay Builders on a kitchen and bathroom remodel, and both projects were handled with care. Tyler ensured everything ran smoothly and kept us informed at every stage. The craftsmanship and attention to detail truly stand out. We’re very happy with the outcome.
Rebecca Thompson
9 months ago
OT Bay Builders San Jose did an outstanding job on our bathroom remodel. Tom was our project manager and kept the entire process organized and stress-free. Communication was clear, timelines were met, and the craftsmanship is excellent. The new bathroom feels modern, clean, and beautifully finished. We’re extremely happy with the results and would gladly recommend them.
Robert Williams
10 months ago
OT Bay Builders handled our complete home remodel with great attention to detail. Every room now feels updated and cohesive. The team worked efficiently, stayed organized, and delivered high-quality workmanship. We’re extremely happy with the transformation and would recommend them confidently.
Cristian Nicolae
10 months ago
We hired OT Bay Builders for a full bathroom remodel, and the results are stunning. The tile work is flawless, the shower feels like a spa, and the new fixtures completely upgraded the room. The team communicated clearly from start to finish and handled every detail professionally. Fantastic experience and excellent quality.
Lavelier Cosmetics
11 months ago
Amazing experience with OT Bay Buildersthat remodel our spa
The crew was knowledgeable, hardworking, and very respectful throughout the whole project. They listened to what I wanted, offered smart suggestions, and delivered beautiful, high-quality results. Everything was done on time, the pricing was fair, and the customer service was outstanding.
I’m very happy with the outcome and will definitely use OT Bay Builders again. Highly recommended!
soul fahima
11 months ago
OT Bay Builders did an outstanding job!
Their team was professional, efficient, and highly skilled from the very first day. Communication was clear, the work was done on schedule, and the quality of craftsmanship was truly impressive. They handled every detail with care and delivered results that exceeded my expectations.
I’m extremely happy with the service and would highly recommend OT Bay Builders to anyone looking for reliable, honest, and top-quality company.
And big tanks to mr tom that helped us with very complicated project. He makes that super easy for us
⭐️⭐️⭐️⭐️⭐️
Kumar Sangam
12 months ago
We recently hired OT Bay Builders to upgrade our bathroom from a half bath to a full walk-in shower, and we couldn’t be happier with the results! From start to finish, the experience was seamless, professional, and stress-free—largely thanks to Ron, the project supervisor, who was an absolute gem throughout the process.
Ron guided us every step of the way—from securing permits to coordinating inspections and ensuring everything stayed on schedule. He brought in the right experts for each phase—plumbing, installation, and finishing—and made sure the work was done with precision and care. His attention to detail and commitment to quality were evident in every interaction.
We were so impressed with their work that we also asked them to help extend our kitchen pantry, and once again, they delivered beyond expectations. The craftsmanship and professionalism of the entire OT Bay Builders team were top-notch.
If you’re looking for a reliable, communicative, and skilled contractor who truly cares about your home and your vision, look no further than OT Bay Builders—and ask for Ron! Highly recommend
Bathroom Sign
12 months ago
I hired OT Bay Builders to update the kitchen and two bathrooms in my Los Gatos home. Tyler and Mauricio worked together seamlessly to keep the remodel on track. Leslie organized each phase with great attention to detail, and Breanna stayed in contact weekly. The craftsmanship is excellent, especially the tile and built-in cabinetry. I appreciated how respectful everyone was with our home and how smoothly things moved despite the scope of work. Very glad I chose them.
Lama Acevedo
12 months ago
OT Bay Builders remodeled our Santa Clara kitchen with style and functionality in mind. Omer explained every step clearly, Kai created a more open layout, and Mauricio and Tyler delivered top-quality work. Breanna helped us manage materials and design details, and Leslie stayed on top of the calendar. The kitchen is now our favorite room in the house.
Terry N
12 months ago
OT Bay Builders recently transformed the second floor of our Mountain View house, updating two bathrooms and converting a small room into a walk-in closet. Omer helped us make the most of our budget, and Kai had great layout ideas. Mauricio was a total pro, and Tyler ensured quality stayed consistent. Breanna helped with selections, and Leslie coordinated with precision. It’s like living in a new house upstairs.
Laurie Lynch
1 year ago
OT Bay Builders did an amazing job on our bathroom. We had an extremely tight timeline, but they worked hard to get it done before the deadline. Even though it's a small space, it looks and feels like a luxury spa. From the chic tile, matte black finishes and custom storage cabinet, our designer Christina went above and beyond. We had her pick out a floating vanity herself, as we had no idea what would look good and we absolutely love what she chose!
The crew that worked on everything else was equally talented. The plumbing, electrical, tiling and finishing work was done with precision and expertise. Our rainfall shower and sprayers are amazing! The tile is absolute perfection.
We ran into some water damage from years of neglect from previous owners; this was no problem for OT Bay Builders. They replaced the damaged framing and stucco in a few days, like it never happened.
Ron, our project manager, was there to oversee the work and kept us informed daily of what was going on, he was there for every step and offered solutions when small problems did arise.
We absolutely love our bathroom and look forward to working with OT Bay Builders for future projects!
Diana Biba
2 years ago
OT bay builders exceeded our expectations in every way! Their team was professional, efficient, and dedicated to delivering top-quality work. From the initial consultation to the final touches, they kept us informed and involved, ensuring every detail was perfect.
The craftsmanship was exceptional, and they completed the project on schedule without cutting corners. We truly appreciate their hard work and commitment to excellence. We highly recommend OT bay builders to anyone in need of a reliable and skilled construction team!
From start to finish, their team was professional, knowledgeable, and highly skilled. They completed the project on time and within budget while maintaining excellent quality. Communication was seamless, and they were always available to answer questions and address any concerns.
The craftsmanship and attention to detail were outstanding. We highly recommend them for anyone looking for a reliable and trustworthy construction company! We did a few projects with them one of them was we renovate our shower, and the results were beyond our expectations! Their team was professional, detail-oriented, and highly skilled. They helped us choose the perfect design and materials, and the installation was flawless.
The craftsmanship is top-notch, and the final result looks absolutely stunning. They completed the project on time and kept everything clean throughout the process. We highly recommend OT builder for anyone looking for high-quality construction company! Will definitely be calling them for any future remodeling! Was a great experience!
Diana Quintal
2 years ago
I hired OT Bay Builders to extend an existing landing so that it could service the existing back door and a second one I added. Tyler was the project manager and from the time he arrived to give me the estimate to the time the project was 100% complete he provided excellent customer service. He was super responsive and always punctual. The crew that did the actual work were also great. They listened to exactly what I wanted and executed flawlessly. I had very specific instructions on how it needed to be done to ensure it passed inspections and both inspections passed on the first attempt. I'm very happy with the final result and even happier that it was at a great price.
Shaya Bernstein
3 years ago
Had a great experience with Tom and Omer from OT Bay Builders! They are solid, knowledgeable, and friendly!
Would definitely recommend them to family and friends!
Cherine A
3 years ago
Very professional workers who do very clean work. I had my master and powder bathrooms renovated with OT Bay builders and I am very happy with the outcome! Also, Omer is very easy to work with and they are very responsive to customers’ needs. Overall a very good experience.
Samuel Puan
3 years ago
I hired OT Bay Builders to do a complete remodel of a condo in Palo Alto. They are simply excellent. A++. I have very high standards and am very difficult to please, but all my expectations were met and exceeded. The quality of work is just phenomenal and I felt every penny was well spent.
OT Bay Builders is an outstanding team. I am lucky to have both Omer and Tom as my project managers. Omer is a very honest person and really knows what he's doing. Tom is a good communicator and always picks up the phone. Most importantly they take full ownership and responsibility of their work. If problems arise, they are resolved to the client's satisfaction.
Breanna, the office manager is fantastic. She did all the paperwork accurately, helped getting the permit from the City of Palo Alto very quickly and scheduled all the necessary inspections.
The construction workers are also remarkable. To name a few: Luis, Sergio, Alejandro and Juve. Excellent craftsmanship, very polite and friendly, always cleaning up after work.
Overall I can't be more happy with the outcome. The condo looks absolutely amazing. To hire OT Bay Builders is definitely one of the best decisions I made. I highly highly recommend them.
Heidi Dennis
3 years ago
We had OT Bay Builders remodel our bathroom, laundry room and small bathroom. Roei was our project manager and was responsive, kind and really nice to work with. We are very pleased with all three rooms and will use them again for any other remodels we want to do. They are a great company and we’re so happy we found them.
T H
3 years ago
I had a terrific experience with his company. They were a one stop shop for me for dry rot siding and fireplace, new deck and painting. I was given a great price. I can't complain at all. I forgot some additional spots on my home so I'll be calling them again. They were on time for completion too! I did some walk throughs periodically (no one knows your home and pet peeves like the owner does!). This was very helpful for them too! I totally recommend them.
Alex M
3 years ago
I hired OT Builders recently to replace the roof on our house in San Francisco. Omer was responsive, helpful, knowledgeable and a pleasure to work with. They pulled the permits, handled all of the required sign offs and completed the project on time and on budget. A great experience all around!
What is Design Build?
OT Bay Builders provides design-build services that simplify construction, offering an alternative to the traditional design-bid-build method. What is the difference between these two?
Design-build leads to better use of resources, fewer change orders, faster project completion, and potential cost savings, letting you focus on achieving your vision.
Our Design Build Specialties
Imagine working with just one project manager on your home renovation or custom home. Our design-build services offer just that and can be added to all our construction services:
Why Choose OT Bay Builders
Your home is more than just a project; it’s where life happens. OT Bay Builders values quality, transparency, and collaboration in every design-build project. When you choose us, you can expect:
Our Trusted Vendor Partners
We work with an extensive network of trusted vendors throughout North America to bring you high-quality materials and exclusive discounts. From cabinets and countertops to plumbing and tile, our partnerships allow us to deliver exceptional results for your renovation projects. Explore some of the vendors we proudly work with below.
Cabinets & Kitchen
Plumbing Supplies
Tile & Stone
Home Remodeling or New Build, We Have You Covered
Whether planning a complete remodel or building a custom home from scratch, OT Bay Builders is here to help you with every step. Our commitment to quality workmanship and client satisfaction makes us the preferred design-build company near you.
Ready to begin your project? Contact OT Bay Builders today to schedule a consultation and learn about the benefits of our expert design-build services!
Design Build Experts Serving Orange County & Bay Area
Whether you’re looking for contractors to expand your house, replace your old kitchen with a custom kitchen design or build a new custom house, we’re ready to start. We only take on a few projects at a time – fully committed to you in any of these service areas.