Privacy Policy


Last Updated: February 17, 2025

OT Bay Builders (“we,” “our,” or “us”) operates the website http://otbaybuilders.homeshowoff.ca/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details or service inquiries
  • Any information submitted through contact forms
  • SMS consent preferences

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and usage data

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at https://automattic.com/privacy/. Once approved, your profile picture may be publicly visible with your comment.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide estimates
  • Schedule appointments and manage projects
  • Send service updates and customer communications
  • Send SMS messages if you have provided consent
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

We do not sell your personal information.

3. SMS Messaging & Consent

If you provide your phone number and consent to receive SMS messages from OT Bay Builders, you agree to receive text messages related to:

  • Appointment scheduling
  • Project updates
  • Service notifications
  • Customer support
  • Promotional or marketing communications (if applicable)

By opting in, you authorize OT Bay Builders to send SMS messages to the phone number provided.

SMS consent and phone numbers are not shared with any third parties or affiliates for their own marketing purposes.

We may use trusted third-party service providers to deliver SMS messages on our behalf. These providers are permitted to use your information only to perform services for OT Bay Builders.

You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Message and data rates may apply.
Messaging frequency may vary.

4. Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.

When visiting the login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Login cookies last for two days, and screen preference cookies last for one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes login cookies.

Editing or publishing content sets an additional cookie that expires after one day.

You may disable cookies through your browser settings.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves as if you visited the other website directly. These third-party sites may collect data about you, use cookies, and monitor interactions with their content.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Service providers that assist with website hosting, communication services, SMS delivery, or analytics
  • Legal authorities if required by law
  • Spam detection services for comment moderation

If you request a password reset, your IP address will be included in the reset email.

7. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users (if applicable), we store personal information in user profiles. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit this information.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to know what personal information we collect and how it is used
  • The right to request access to your personal information
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information

OT Bay Builders does not sell personal information.

To exercise your rights, please contact us using the information below.

9. What Rights You Have Over Your Data

If you have an account or have left comments, you may request:

  • An exported file of the personal data we hold about you
  • Deletion of your personal data

This does not include data we must retain for administrative, legal, or security purposes.

10. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

If you upload images, avoid uploading images with embedded location data (EXIF GPS), as visitors may download and extract such data.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

OT Bay Builders
Website: http://otbaybuilders.homeshowoff.ca/
Email: office@otbaybuilders.com
Phone: 408-766-7272